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Delivery Information

 Shop & Order                                                                                                                                                  

  1. Sign up if you are new / Sign in if you already have an account
  2. Add to cart the items you want to buy
  3. Check the items in the shopping cart
  4. ​​Check Out

​After your check out process, kindly wait for our Order Confirmation email before you make payment.
After your order has been placed, you will receive a confirmation email including pricing and purchase details.

 Payment                                                                                                                                                         

  1. Receive our Order Confirmation email.
  2. Make payment.

 Payment Method                                                                                                                                            

  1. Please make payment within 3 days after you received our confirmation order email.
  2. You can make payment through few methods:Manual Banking (ATM Transfer / Cash Deposit / Bank in Cheque)Internet Banking (Online Bank Transfer / Interbank Transfer)
  3. Our bank-in details is as follows:
    Bank name: Public Bank Berhad
    Bank Account Name: SEMLOUIS SDN BHD
    ​Bank Account No: 318 501 4733
  4. After payment made, kindly email us your bank in details as follows to online@semlouis.com:
    Order ID:
    Customer Name:
    Payment Amount:
    Payment Date:
    Payment Method:
    *You may take a snapshot of the manual banking slip or print screen the internet banking slip.
  5. We will process your order after your payment is received, please refer to shipping info.
    *The order will be cancelled automatically if you do not make payment after 3 days of confirmation order. 

 Shipment Procedure                                                                                                                                      

We do our very best to ensure that you receive your socks as fast as possible.

  1. Received payment and Bank-in Details email from customer.
  2. Your order is delivered by CITY-LINK Express and the estimated delivery time is 1 – 3 working days.
  3. Tracking Number will be emailed to customer once the shipment proceeded.
  4. You may track your delivery at http://www.citylinkexpress.com/main.php*
    *Please note that it may take up to 24 hours for tracking data to be available.

In the e-mail with your order confirmation you will also find your order number, save this for quick customer service if you have any questions concerning your order. 
Click Shipping Info for shipping rates info.